Privacy Policy

Effective Date: February 26, 2026
Last Updated: February 26, 2026

KBJ Collective LLC (“KBJ Collective,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains what we collect, how we use it, and the choices you have.

1) What we collect

Depending on how you interact with us, we may collect:

Contact information: name, email address, phone number

Form responses: information you submit through contact forms, applications, registration forms, or surveys

Transaction details: purchases you make (payment processing is handled by third-party payment processors; we do not store full payment card numbers)

Technical data: basic information such as IP address, browser type, device identifiers, and pages visited (through standard website analytics)

Important: Please do not submit private health information (PHI) or medical record details through website forms, email, or text. If you choose to share health-related details, you do so voluntarily.

2) How we use your information

We use your information to:

Respond to your inquiries and provide requested information

Deliver products and services you purchase (e.g., digital guides)

Schedule appointments and send service-related communications

Send workshop confirmations and reminders you request

Improve our content, offers, and user experience

Send marketing emails/texts only if you opt in, and you can opt out anytime

3) Text messaging (A2P / SMS)

If you provide your phone number and opt in, we may send text messages related to:

Appointment confirmations and reminders

Workshop registration details and reminders

Service updates and limited promotional messages (only if you opted in)

Message frequency may vary.
Message & data rates may apply.
You can opt out at any time by replying
STOP. For help, reply HELP.

4) How we share your information

We do not sell your personal information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5) Cookies and analytics

We may use cookies and similar technologies to understand website usage and improve performance. You can adjust cookie settings in your browser.

6) Your choices

You may:

Opt out of marketing emails using the unsubscribe link

Opt out of texts by replying STOP

Request access, correction, or deletion of your information by emailing us (see Contact section)

7) Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system can be guaranteed 100% secure.

8) Children’s privacy

Our services and content are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9) Contact

For privacy questions or requests, contact:

KBJ Collective
Email:
[email protected]